The Modeler, Viewer & Teamboard
Starting with the Engage Process Modeler, Anna will be able to host an interactive workshop with the team and jointly map and explore the processes of the team and the work they carry out. The team got personally involved and took ownership in mapping and analysing their current way of working. They even used the Engage Process Brainstorm App, to send in ideas and suggestions remotely.
They got enthusiastic and reflected that this was the first time they truly had a good insight into their own processes. They highlighted the not-so-value-added process steps, identified relevant exceptions and found more than enough low-hanging fruit adding up big improvements. Most importantly, they got involved and took ownership and actually fuelled the transformation.
A great benefit for the transformation project was the availability of the Engage Process Viewer. After the workshop, the new processes were immediately placed in the Viewer, so the team had access to the processes at any time. With the build-in Feedback option they continued to provide feedback and ideas, even after the workshop.
For managing and implementing the many suggested improvements, Anna used Teamboard, yet another part of the Engage Process platform. The suggestions were entered on this agile-working scrumboard and linked to the appropriate processes. By digitizing and visualizing these improvement tasks she was allowed to take the team further along and reach her goals.
As you can see, Engage Process helps Anna to improve her way of working and really embed this within the organisation. The three parts of the platform help her with the different stages of the transformation project: analysing, improving & implementing.